A son who spent days making an attempt to ebook a coronavirus take a look at for his sick father has slammed the system as “infuriating and weird” after turning as much as an “empty” testing facility.
The instructor – who requested to not be named – tried to ebook a Covid-19 take a look at for his clinically weak dad, 60, when he began to undergo with a hacking cough.
However he says he was repeatedly confronted with on-line error messages and informed the closest accessible testing slots have been miles from residence.
He says: “My dad began exhibiting Covid signs final week, so rang the physician.
“The physician suggested that he wanted to have a Covid take a look at and informed him find out how to get one. He rang up however was informed the queue was 5 hours lengthy.
“He tried repeatedly all through the day however could not even get to the stage to make an appointment.
“After that, I spent two days making an attempt to get him an appointment for a take a look at utilizing the web system on the gov.uk web site.
“Round 80 per cent of the time it was saying ‘Sorry one thing went mistaken, attempt once more later’ however sometimes accessible slots would present up.
“We dwell in Trafford, however nothing close by was exhibiting up. We have been getting Oldham, Blackburn, Liverpool – I even tried to ebook onto these, however by the point I might obtained to the top of the appliance, the slots had gone or disappeared.”
On the night of the second day, a slot confirmed up for an appointment on the Manchester Airport testing centre, in Wythenshawe.
The household confirmed particulars and have been informed to move to the airport employees automotive park three off Wilmslow Outdated Street.
“We set off practically an hour earlier than the appointment, anticipating chaos because of the state of affairs with making an attempt to make an appointment and the full lack of availability,” the son says.
“The place was completely empty. I imply not a single different automobile there, or particular person being examined.
“The positioning itself has, I estimate, 5 totally different testing bays, with house for a whole lot of automobiles to queue for his or her take a look at. It was utterly abandoned.
“I used to be astounded, all the issues we had making an appointment to be greeted with an infinite empty space, employees simply stood round with nothing to do. It was sickening.
“I do not know if so at different testing centres, however one thing critically mistaken is occurring.
“The federal government is saying they’re finishing up enormous quantities of assessments day-after-day, I can not see how that is attainable if that is the norm at a testing centre in one of many busiest cities within the UK.”
The daddy has since examined destructive for the virus and has been provided medicine for his cough by a GP.
His son has slammed the system for reserving assessments as “infuriating and weird”.
He provides: “The stress of making an attempt to kind it out within the first place was ridiculous. It took three days all in all.
“We have been prepared to go wherever to get one. After we lastly obtained an appointment we have been there lower than ten minutes. There was no person in any of the opposite testing bays – actually not one other automotive.”
The M.E.N has contacted the Division of Well being and Social Look after a remark.